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THE IMPACT OF ARTIFICIAL INTELLIGENCE ON PROJECT MANAGEMENT
CHAPTER ONE
INTRODUCTION
1.1 Background of the study
Different industries are employing technology with the aim of improving efficiency and effectiveness while enabling management to be dependable, secure, and acquiescent. Integration of human capabilities and technical systems has resulted in enhanced performance and motivated culture with everyone being involved hence ensuring continuous improvement (Munir, 2019). Integration of technology and human capabilities has also been applied in project management. Project management is characterized by three pillars (Andrew Edkins, 2017):
The world is currently undergoing a lot of changes with technology continuously being evolved with an aim of improving people’s life. Technological advancement has made what seemed impossible in the last decade a part of today’s life. Issues that were difficult and complex have now become simple although other areas have also become increasingly complex. It is worth noting that every profession is subject to the dynamism resulting from technological advancement.
AI acts to augment human capabilities. This article studies the role of artificial intelligence in project management including its application in project management while investigating the benefits of integrating AI in project management. In addition, it examines how AI facilitates excellence in the field of project management.
AI has various tools including Chatbots, Stratejos, ZiveBox, Rescoper, ClickUp, Clarizen, and PolyOne which assist project managers in handling differing tasks (Lahmann, Keiser, et al., 2018). For instance, they help the manager in composing the project team as well as in assigning roles and responsibilities to individual team members(Butt, 2018). AI tools are also helpful in ensuring project managers effectively manage and adhere to deadlines. There are numerous benefits that project managers draw from the use of artificial intelligence. First, AI provides support to project managers. This is because it eases the burden and pressure of project management through the application of machines. AI is also helpful in providing project managers with accurate of results since the tasks performed using AI do not have mistakes and errors (McCarthy, 2007). In addition, the use of AI helps project managers with insight and strategizing. For example, an AI tool is able to suggest alternative or additional steps to project managers who are handling very difficult projects. In addition to helping project managers in performing the above tasks, it also enhances effectiveness and efficiency hence increasing project managers’ productivity through enhancing their creativity while adding to their emotional intelligence (Abduh & Soemardi, 2002).
1.3 Statement of the problem
The world is currently undergoing a lot of changes with technology continuously being evolved with an aim of improving people’s life. Technological advancement has made what seemed impossible in the last decade a part of today’s life. Issues that were difficult and complex have now become simple although other areas have also become increasingly complex. It is worth noting that every profession is subject to the dynamism resulting from technological advancement.
1.3 Significance of the study
The essence of the study is because the technological field is dynamic and there has much development in the project management field. Given the importance of the tasks performed by project managers, it is important that such tasks be performed efficiently and effectively (Vesma, 2009). With technological advancement, a number of technological innovations have been developed to aid project managers in this respect based on (Anastasi et al., 2011). As such, this study aims at analyzing how AI helps managers.
1.4 Objectives of the study
1. To understand the impact of artificial intelligence on project management
2. To understand the relationship between artificial intelligence and project management
1.5 Research Questions
1. What is the impact of artificial intelligence on project management
2. What is the relationship between artificial intelligence and project management
1.6 Research Hypothesis
H0: There is no relationship between artificial intelligence and project management
H1: There is a relationship between artificial intelligence and project management
1.7 Gap in literature
That this study failed to identify the major risks regarding application of AI in project management is its major gap which introduces some risks for the field. Today’s machines have become increasingly agile to an extent that they are adapting real-time without need for programming as far as some works are concerned according to (Salini et al., 2015). On the other hand, (Munir, 2019) states that machines are mow more efficient, they are able to analyze more data and provide more accurate results compared to humans.
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