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APPLICATION OF QUALITY CONTROL IN NIGERIA INDUSTRIES

ABSTRACT

It is generally believed that Nigeria are not satisfied with goods made in their country but are rather attracted to foreign made products. This state of affair attributed to the poor quality of products. This study seek to examine the various method used by different manufacturing organizations and also assess the effectiveness of the applications.

To achieve this objectives, a survey of Michelin Nigeria Limited, one of the manufacturing organization in Port Harcourt was undertook. A review of related literature was also undertaken. A sample survey techniques was developed and administered to the various Michelin manufactured products.

From the analysis of data collected, it was found that the application of quality management techniques ensure high quality products and that the two Michelin products were under control.

The analysis is such that will construct the statistical quality control chart for the products, the production process should continue.

It also recommend the maintenance of the machine should be encouraged by the management of every department rather than allowing the machines to go bad before maintenance can be checked.

Table of Contents:

TABLE OF CONTENTS

Title page  ii

Approval page    iii

Dedication iv

Certification        v

Acknowledgement       vi

Abstract     vii

Table of contents         xii

CHAPTER ONE

Introduction        1

1.1    Background of the study      1

1.2    Statement of the problem   7

1.3    Scope and limitation 0f the study 8

1.4    Justification of study   10

1.5    Relevant of study        10

1.6    Objectives of the study        11

CHAPTER TWO

2.1    Review of literature     12

2.2    Responsibility for quality     14

2.3    Customer responsibility       16

2.4    Supplier responsibility 16

2.5    The manufacturer        17

2.6    Policies of quality        17

2.7    Motivation for quality 20

2.8    Quality circle      22

2.9    Inspection  23

2.10  Where to inspect         24

2.11  How to inspect   25

2.12  Acceptance sampling  26

2.13  Attributes sampling plan      28

2.14  Variable sampling plan         29

CHAPTER THREE

Research methodology        30

3.1    Source of data    30

3.2    Population of study     31

3.3    Sampling procedure    31

3.4    Systematic random sampling        32

3.5    Data collection instrument  32

3.6    Data analysis technique       33

3.7    Presentation data        35

3.8    Definition of terms      36

CHAPTER FOUR:

Presentation and analysis of data 37

4.1    Introduction        37

4.2    Examination of research sample data 38

4.3    General analysis of sample data   38

CHAPTER FIVE

Findings recommendations and conclusion   45

5.1    Introduction        45

5.2    Findings     45

5.3    Conclusions         46

5.4    Recommendation        47

References          49

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