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THE IMPACT OF QUALITY CONTROL TECHNIQUE ON PROFITABILITY IN MANUFACTURING ORGANIZATIONS
ABSTRACT
This research work on the impact of quality control techniques on profitability in manufacturing organizations strives to assess the role of quality control in enhancing the profitability of manufacturing organizations. The study argues that the ultimate aim of any manufacturing company is the production of quality goods and services for the satisfaction of its customers and to maximize profit. The study reveals that for any product to survive the competitive nature of the market depends on the value attached to the products by the consumers. Such value may include quality, durability, price, utility and cost of others. It further asserts that printing industries are concerned with/ despite the fact that the printing products are being used by a wide range of customers within the society, there is need for the manufacturers to consider individual optimum benefits, to be abele to accomplish this aim, the quality of the product must be given adequate recognition. One of the major findings was that, the quality control personnel need to be given adequate compensation and recognition to enable them perform creditably well. Their basic functions of supervision is to ensure that standard outputs are produced for the satisfaction of their clients. It is recommended that New Nigeria Newspaper should therefore intensify more effort in their quality control techniques practice to bring their products to the standard of other foreign country predicts so as to enhance their profitability.
TABLE OF CONTENTS
Title Page – – – – – – – – – – i
Declaration – – – – – – – – – ii
Approval Page – – – – – – – – – iii
Dedication – – – – – – – – – iv
Acknowledgement – – – – – – – – v
Abstract – – – – – – – – – – vi
Table of Contents – – – – – – – – vii
CHAPTER ONE
1.0 Introduction – – – – – – – – 1
1.1 Background to the Study – – – – – – 1
1.2 Statement of the Problem – – – – – – 5
1.3 Objective of the Study – – – – – – – 7
1.4 Statement of Hypothesis – – – – – – 8
1.5 Significance of the Study – – – – – – 9
1.6 Scope of the Study – – – – – – – 10
1.7 Limitation of the Study – – – – – – 11
1.8 Historical Background of the Case Study – – – 11
1.9 Definition of Terms – – – – – – – 13
CHAPTER TWO
2.0 Introduction – – – – – – – – 16
2.1 Definition of Quality Control Technique – – – 17
2.2 Quality Inspection/Monitory – – – – – 18
2.3 Quality Control Technique Function – – – – 27
2.4 Quality Control Technique and Inspection – – – 29
2.5 Quality and Reliability – – – – – – 32
2.6 Quality Control in Printing Department Printing Process – – 39
2.7 Acceptance Sampling Technique in Quality Control Technique – 39
2.8 Total Quality Management (TQM) Techniques in Quality Control 42
2.9 Economic of Quality Control – – – – – 47
CHAPTER THREE
3.0 Research Methodology- – – – – – – 49
3.1 Research Design- – – – – – – – 49
3.2 Research Population – – – – – – – 49
3.3 Sample Size and Sampling Techniques- – – – 49
3.4 Method of Gathering Data – – – – – – 50
3.5 Justification for Method Used – – – – – 51
3.6 Method of Data Analysis – – – – – – 52
3.7 Justification of Instrument Used – – – – – 53
References – – – – – – – – – 55
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.0 INTRODUCTION
4.1 DATA PRESENTATION AND ANALYSIS
4.2 Discussion of Result
4.3 TESTS OF HYPOTHESIS
4.4 NEW FINDINGS
CHAPTER FIVE
SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS
5.1 SUMMARY OF FINDINGS
5.2 CONCLUSION
5.3 RECOMMENDATIONS
BIBLIOGRAPHY
QUESTIONNAIRE
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