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INVESTIGATING THE SUCCESS FACTORS AND CHALLENGES OF A BOUTIQUE HOTEL. A CASE STUDY OF ANALYSIS

Abstract

The boutique hotel industry has grown significantly in recent years, offering unique and personalized experiences that distinguish it from traditional hotels. This study investigates the success factors and challenges faced by boutique hotels, using a specific case study as a focal point for analysis. The research aims to identify the key elements contributing to the success of boutique hotels, such as location, service quality, design, and customer satisfaction, while also exploring the challenges these establishments encounter, including competition, operational costs, and market fluctuations.

Through a combination of qualitative and quantitative research methods, including interviews with hotel management, staff, and guests, as well as a detailed analysis of the hotel’s financial and operational data, this study provides a comprehensive understanding of the dynamics at play in the boutique hotel sector. The findings reveal that the success of boutique hotels is closely linked to their ability to create a distinctive brand identity, deliver personalized customer service, and maintain a strong online presence. However, challenges such as high operating costs, staff retention, and the need for continuous innovation are significant hurdles that boutique hotels must overcome to sustain their competitive advantage.

The study concludes with recommendations for boutique hotel operators, highlighting strategies to enhance their market positioning, improve operational efficiency, and address the challenges identified. This research contributes to the broader understanding of the boutique hotel industry and offers valuable insights for hoteliers, investors, and stakeholders looking to thrive in this niche market.

Table of Contents

Chapter One: Introduction

1.1 Background to the Study

1.2 Problem Statement

1.3 Research Objectives

1.4 Research Questions

1.5 Significance of the Study

1.6 Scope of the Study

1.7 Definition of Terms

1.8 Structure of the Study

Chapter Two: Literature Review

2.1 Overview of the Boutique Hotel Industry

2.2 Success Factors in the Boutique Hotel Industry

    2.2.1 Location and Design

    2.2.2 Customer Experience and Service Quality

    2.2.3 Branding and Marketing Strategies

    2.2.4 Technology and Innovation

2.3 Challenges Facing Boutique Hotels

    2.3.1 Competition and Market Dynamics

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CHAPTER THREE

RESEARCH METHODOLOGY

3.1     Research Method

3.2     Research Design

3.3     Research Sample

3.4     Measuring Instrument

3.5     Data Collection

3.6     Data Analysis

3.7     Expected Result

CHAPTER FOUR

DATA ANALYSIS AND RESULTS

4.1     Data Analysis

4.2     Results

4.3     Discussion

CHAPTER FIVE

SUMMARY AND RECOMMENDATIONS

5.1     Summary

5.2     Recommendations for Further Study

References

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