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IMPACT OF EFFECTIVE COMMUNICATION ON ORGANIZATIONAL PRODUCTIVITY
TABLE OF CONTENTS
Title- – – – – – – – – – – – i
Declaration – – – – – – – – – – ii
Approval – – – – – – – – – – iii
Dedication – – – – – – – – – – iv
Acknowledgement – – – – – – – – – v
Abstract – – – – – – – – – – – vi
Table of content- – – – – – – – – – vii
CHAPTER ONE
INTRODUCTION
- Background of the study – – – – – – 1
- Statement of the problem – – – – – – – 3
- Objective of the study – – – – – – – – 4
- Statement of hypothesis – – – – – – – 5
- Significance of the study – – – – – – – 5
- Scope of the study- – – – – – – – 6
- Limitation of the study – – – – – – – 6
- Historical background of the case study- – – – – 7
- Definition of terms.- – – – – – – – 9
CHAPTER TWO
LITERATURE REVIEW
- The conceptual meaning of communication- – – – 11
- Methods of communication – – – – – – 14
- Communication process- – – – – – – 16
- Characteristics of effective communication- – – – 20
- Objectives of communication- – – – – – 21
- Flow of communication- – – – – – – 22
- Importance of communication in Business Organization – 23
- Communication system- – – – – – – 24
CHAPTER THREE
RESEARCH METHODOLOGY
- Research design – – – – – – – – 27
- Research population – – – – – – – 27
- Sample size and sampling procedure – – – – – 28
- Methods of gathering data- – – – – – – 28
- Justification of method used- – – – – – – 29
- Methods of data analysis- – – – – – – 30
- Justification of instrument used. – – – – – – 32
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
- Data presentation- – – – – – – – 33
- Data analysis – – – – – – – – – 38
- Test of hypothesis – – – – – – – – 42
CHAPTER FIVE
SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION
- Summary of findings- – – – – – – – 46
- Conclusion- – – – – – – – – 47
- Recommendations – – – – – – – – 48
Bibliography — – – – – – — – – 50
Appendices
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