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AN EVALUATION OF MOTIVATION AS A TOOL FOR ENHANCING PRODUCTIVITY IN THE PUBLIC SERVICE. (A CASE STUDY OF MINISTRY OF FINANCE ZAMFARA STATE)
ABSTRACT
Employees constitute the living system that makes up an
organization. The success of an establishment whether private or public is
largely dependent on the quality of people in existence, their level of
motivation and the extent to which organizational objectives are attainable.
The employees therefore, form the bedrock of any organization.
This research work is an attempt to lay emphasis on the Evaluation
of employee motivation for enhancing productivity in the public service,
since it serves as the central force in determining the well being of an
organization. If performance and productivity is to be achieved in the public
service, it is of necessity to know the factors that would influence
behaviour.
An organizations ability to provide most of those incentives would
have a better chance of moving it along with the employees towards the
attainment of the organization’s objectives. The study has shown that the
problem faced by the staff of ministry of finance, Zamfara state ranges
from uncertainty regarding promotion, insufficient training opportunities,
low level of relationship between employees and the management and the
non participatory attitude of management. Further, the study reveled that
most of the problems arose due to the non importance the management
attaches to motivating employees. The factors of motivation are seen more
as favours granted to individuals rather than factors to be employed in
enhancing efficiency and productivity of employees.
Recommendations offered include the need to have qualitative and
responsive leadership which will carry the staff along in order to obtain
consistently higher performance, leading to a better management of
productivity. Likewise it in the need for management to take interest in the
workforce their needs and aspirations, improvement of employee annual
increment in compensation package and finally the need to enrich
employee’s job from time to time to ensure job satisfaction.
However, it is important to mention that issues raised may not be
peculiar to the ministry of finance, Zamfara state but also common to many
organizations in the public service.
TABLE OF CONTENT
Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi
CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10
CHAPTER TWO
LITERATURE REVIEW – – – – – – -11
CHAPTER THREE
Research methodology – – – – – – -39
Design of study – – – – – – – -40
CHAPTER FOUR
Presentation, analysis and interpretation of data – -48
CHAPTER FIVE
Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69
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